
The Organizational Apology: A Step-by-Step Guide.
2015
Harvard Business Review.
Professor Brooks engages regularly in conversations about conversation. Check out her latest press mentions and media, including guest appearances, podcasts, videos, business communication articles, research updates, and more.
2015
Harvard Business Review.
2015
Scientific American Mind, 26(2).
2015
HBS Working Knowledge
2015
Fast Company
2015
Bloomberg News
2015
Slate
2015
The Atlantic
2015
The Economist