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The power of rituals

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How to Have Difficult Conversations Without Burning Bridges

How to Have Difficult Conversations Without Burning Bridges

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2023

| Nam, E.

Harvard Business Review

Can you apologize too much? Sorry, but read this to find out.

Can you apologize too much? Sorry, but read this to find out.

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2023

| Amenabar, T

The Washington Post

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ALISON WOOD Brooks

HBS professor, behavioral research scientist, and author of Talk: The science of conversation and the art of being ourselves.

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