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Research: Speed Matters When Companies Respond to Social Issues

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Sarcasm, Self-Deprecation, and Inside Jokes: A User’s Guide to Humor at Work.

Sarcasm, Self-Deprecation, and Inside Jokes: A User’s Guide to Humor at Work.

2020

| Bitterly, T.B. & Brooks, A.W.

Harvard Business Review.

The Surprising Power of Questions: It Goes Far Beyond Exchanging Information.

The Surprising Power of Questions: It Goes Far Beyond Exchanging Information.

2018

| Brooks, A.W. & John, L.K.

Harvard Business Review.

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