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  • Publishers Weekly Review

    "Compiling valuable data from speed-dating sessions, sales calls, and parole hearings, the author builds a convincing case for practicing and better understanding the elements that shape good conversation. Lucid and pragmatic, unlocks some of the mysteries of human communication."

  • The Next Big Idea Club’s January 2025 Must-Read Books

    I’m pleased to share what I consider the most promising, must-read nonfiction titles scheduled for release in January 2025. These titles make up our second group of nominees for Season 26 of the Next Big Idea Club.